Item Condition:

All Parking Sensor Systems sold on our Web site are Brand New (Not Refurbished), Never Used, in original factory box.

Visa, Master Card, Discover, American Express, PayPal, Money Order, and Cashier's Check.  
 
Note: For credit card order, if online address verification is failed or unavailable, or if the shipping address provided is different from the billing address of the credit card, then we may ask for additional information to verify the order prior to shipping. This is for protection of both the card holder and us (HY Technologies).  
 
Note: We ship within 1-2 business days if paid by credit card, money order, cashier's check, and PayPal with Instant Payment and 7-10 days if paid by PayPal Non-Instant Payment.  
 
Back ordered items may need additional 7 - 12 business days to ship. You will be notified if your order is in back order. Your credit card will not be charged until your order is shipped.

United States: via USPS Priority Mail 2-3 business day service with Delivery Confirmation.
All Other Countries: via USPS Express Mail International 4-10 business day service. You are responsible for customs tariff or tax of your country if any.
 
Note: The Shipping & Handling Fee includes shipping cost, packing labor cost, packing box/material cost, and shipping courier's pick up cost.  
 
You can check your order status online at our Web site. If available, a tracking number will also be posted with your order status.

Returns and Warranty:

Returns/exchanges can only be accepted if they are within 15 days of your receipt of your order.  
 
We offer 12-month limited warranty on our products from date of purchase. After an item(s) is/are returned to us, it/they will be checked and tested by our technical support. If the item(s) is/are found as defective in materials and workmanship, and qualified for our warranty, they will be either repaired or replaced for free (shipping cost excluded). If they are found as not qualified for our warranty, then you need to pay for the repaired or replacement items at their full retail prices (see below: Items with the following conditions are not qualified for our warranty).  
 
The warranty excludes defects or damage due to misuse, abuse or neglect.
This warranty does not cover any cost incurred in inspection, installation and repair services involved.  
 
Items with the following conditions are not qualified for our warranty:
Customer can cut or extend wires or cables for more flexible installations, but please note that items with wires or cables cut void the warranty on the items.
Customer can paint sensors to match his vehicle color, but please note that sensors painted by customer void the warranty on the sensors.
Sensors with any type of glue or silicone applied void the warranty on the sensors.
Items with seal (if any) broken, case (if any) opened, repaired, modified, or disassembled by customer void the warranty.  
 
Note: You are responsible for the shipping and handling cost to mail the defective parts, returns, exchanges, and items for Warranty back to us and for us to ship them to you.  
 
Note: You are responsible for the customs duty, tariff or import tax charged by the customs in your country.  
 
Items for return must be in new, uninstalled, unused, re-sellable condition, including the original packaging, manufacturer's containers, documentation, warranty cards, manuals, and all accessories.  
 
Unopened returns are subject to a 15% re-stocking fee.
Opened returns are subject to a 25% re-packing and re-stocking fee.
Returns which are damaged or have parts missing (not caused by shipping process) may be subject to a greater re-stocking fee, or charged at their full retail prices and deducted from refund amount.
Shipping and Handling fee is not refundable.  
 
Returns are not acceptable if the packaging is not in its original condition or the item has been used or installed.
International orders are not returnable.  
 
If a domestic or international shipment is refused by the customer or customs and returned back to us, a 15% restocking fee will apply less the shipping cost and any other fees incurred if any to the customer. It is the customer's responsibility to make all arrangements with us for refused shipments.  
 
Before your return, you must e-mail our Customer Service to get your Return Merchandise Authorization Number (RMA#) for your return to be processed.  
 
IMPORTANT: the parking sensor systems and parts sold and distributed by us are only devices used to assist a driver while parking. They should not be considered as a substitute for driver responsibility when operating a vehicle. No warranty as to operational efficiency is granted. We don't guarantee or assume liability for collisions or damages that take place when parking your vehicle with use of the parking sensor systems or parts. We will not be liable for any claims, actions, suit proceedings, costs, expenses, damages or liabilities arising out of use of the systems or parts. By placing an order for the parking sensor system(s) or parts, customer agrees to take full responsibility of use of such system(s) or parts.  
 
The Terms and Conditions may be changed or updated at any time for any reasons without prior notice.